COOPERATION PROCESS
We build a clear and transparent cooperation process to ensure efficiency and customer satisfaction.
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1. Initial Contact
Customers reach us through formal channels such as email, phone or online form. The sales department will respond promptly, collecting preliminary information about product demand and target market.
2. Negotiate and Confirm Basic Terms
The two sides will discuss in detail the core elements such as product type, price, volume, delivery time and payment method. After agreeing on the cooperation principles, the content will be confirmed in writing to ensure transparency and clarity.
3. Contract Discussion and Drafting
Based on the agreed terms, an official contract will be drafted with full terms of responsibilities, obligations and rights of each party. All content will be carefully reviewed to minimize risks arising during the implementation process.
4. Delivery
Immediately after the contract takes effect, we proceed to implement the production, packaging and delivery process as committed. All stages comply with international standards on quality and time, ensuring that the goods reach the partners safely and on time.
5. Payment and Complaints Resolution
The partner makes payments according to the signed financial terms. In case of problems, we commit to coordinate to handle them quickly, professionally and in the spirit of cooperation for mutual benefit.
6. Evaluate and Maintain Relationships
After each transaction, we evaluate the effectiveness and get feedback from our partners to continuously improve the process. Our goal is to build and maintain sustainable partnerships based on trust, transparency and long-term development.